Last update: 19 Aug, 2025
DiMenu ("we", "us" or "our") operates the website located at https://dimenu.eu. This policy explains how we collect, use and protect personal data. If you have questions, contact us at privacy@dimenu.eu.
We use essential cookies to run our website, analytics cookies to understand usage and improve our services, and marketing cookies where we have your consent. You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie banner.
We process personal data to provide and improve our services, manage customer accounts, process payments, send service messages and marketing (with consent), and comply with legal obligations. Under the GDPR, our legal bases include performance of a contract, legitimate interests, consent and compliance with law. We do not sell personal data and only use it as described in this policy.
We retain personal data for as long as your account is active or as needed to provide our services and meet legal obligations. Billing records are kept for up to seven years. You may request deletion of your data by contacting privacy@dimenu.eu; we will delete or anonymize information unless we are required to keep it.
We implement technical and organizational measures such as encryption in transit, access controls, logging and regular security reviews to protect personal data from unauthorized access, disclosure or loss.
We share data with service providers that help us operate DiMenu, including Mailjet for email delivery, Azure Blob Storage for file storage, payment processors for billing and Google/Microsoft for authentication. These processors are bound by contracts to protect your information and may only use it on our behalf.
Your information may be stored or processed in countries outside of your own. Where required, we use Standard Contractual Clauses or other safeguards to ensure an adequate level of protection for the transferred data.
You may request access to, correction of, deletion of or restriction of your personal data. You may also object to processing or request data portability. You may withdraw your consent at any time without affecting the lawfulness of processing before withdrawal, and you have the right to lodge a complaint with your local Data Protection Authority; contact details are available from the European Data Protection Board. To exercise these rights, contact privacy@dimenu.eu.
We may update this policy from time to time. Significant changes will be announced on our website or by email prior to taking effect.
For privacy inquiries or to exercise your rights, email us at privacy@dimenu.eu or write to Sard+ B.V., 3607 EA Maarssen, Netherlands. Our Data Protection Officer can be reached at dpo@dimenu.eu.